Jonathan and John did a great job on our sofa and chairs
Jonathan was sent over to clean our air vents He was punctual, did an awesome job and was friendly the whole way through, will definitely be going with them again once time comes to clean them again. Very impressed
Jonathan was fantastic! Accommodating, efficient and friendly! Will definitely have him back to our business!
Jon C and his colleague Jon cleaned carpets for me. Their work was excellent and they were quick and courteous. Highly recommend.
Thankful for Jonathan and John as they both arrived on time and very pleasant. We have dog who is palliative. Our sofa and mattress needed a really good cleaning. They were hands on and even put the furniture back into place. Service Master has been our go to for many years.
After posting my initial review, the owner of ServiceMaster personally reached out to me to discuss my experience and the service provided by his team. He took the time to listen, acknowledged things had gone wrong, and personally met me to refund the assessment fee since a quote was never provided. While the initial communication and follow-through were disappointing, I truly appreciate how the situation was handled once it reached the owner’s attention. His willingness to take responsibility and make things right speaks to his commitment to customer service. Because of the owner’s actions and professionalism, I am updating my review to reflect this positive resolution. Thank you for addressing the issue promptly and fairly. ~~~~~~~~~~~~~~~ I am very disappointed with the service I received from ServiceMaster. On November 12, I contacted them regarding water damage to our ceiling. The water had already been cleaned up, a hole had been cut, and a fan was drying the drywall. We were looking for an assessment and a quote for repairs. We were advised of the assessment fee and told it would be deducted from the repair cost if they completed the work, which we agreed to. A representative attended our home on November 14 and used a moisture meter in several places on the ceiling. We were told we would receive a quote the following Monday. That Monday evening, we received a call apologizing for the delay and were told the quote would come on Tuesday. It never did. By November 25, after hearing nothing, I contacted ServiceMaster and was transferred to someone in charge, who said they would look into it and get back to me. No one followed up. I contacted them again on December 2 and spoke with two different people, both of whom again said they would look into the issue and get back to me. That also never happened. Ultimately, I never received a quote or any follow-up despite multiple attempts on my part. With Christmas approaching, I had no choice but to find another contractor to complete the repairs. I paid for an assessment that did not result in a quote or any actionable service. Based on my experience, I found the communication and follow-through to be extremely lacking.
Just want to say thank you to SM, including Jeff, Mark, and Dylan. And the lady at the reception (don't know her name)! I made a lot of calls and she was always nice.
Had these guys in for carpet cleaning. Johnathan Curtis showed up on time, was coutteous and professional. Great job
I have recently dealt with ServiceMaster and i could not be happier with the excellent service. Crystal was phenomenal to deal with, caring, knowledgeable, and very quick to act on what was required. I could not have gotten through it without her. Excellent Service!
Johathan Curtis and His co-worker John showed up right on time to clean our stair carpets , and some furniture . Every thing was completed in a timely manner with great results , even with a power outage that occurred during their visit . It was great that all the cleaning equipment runs from their van and independent of electricity in the house . Great job ! Thanks
Hi folks, Today Jack and Cameron came over to our home and moved out everything in our basement rec room. They were very professional and took real good care of our stuff. Thank you gents! We also want to add Steven and Rachel to the list of amazing people who worked on our basement. Fantastic job on the flooring! Thanks!!! Finally, thanks to John for painting and dry wall. Fantastic work! Final update: thank you again Service Master! The job is completed and our home is back to normal. Better even. And also, thank you Andy for your great work supervising your team! Stephane
We had Service Master remove asbestos insulation on heating pipes. Mike and Dylan did an excellent job. Done it in the schedule time and had a negative report on the air quality. Would recommend them.
We needed our ducts cleaned so called around and found that ServiceMaster provides that service. Wanting to compare between companies they let us speak to their technician, Jonathan Curtis who explained what was done and how. ServiceMaster had the best price so we set up an appointment. Jonathan along with his associate, Cameron showed up right on time. They performed their task thoroughly and efficiently and were professional while being friendly and personable. Nice job men!
Wonderful service! Jonathan Curtis cleaned the carpet in our family room, which had never been done, and we were very impressed with Jonathan and the job he'd done. Was advised he would ne here at 1 pm and that's when he showed up. Professional and friendly 👌 Would highly recommend Service Master and Jonathan! Thanks again for bringing life back to the carpet 😊
Jonathan Curtis was on time, professional and very easy to deal with great job
We had a great experience with Jeff. He was thorough and professional and we are very appreciative of the stellar job he did for us after our sewer pipes backed up into our basement! Thank you so much for such a great job! Jeff was also a nice guy too.
Jonathan Curtis (and other John!) were awesome once again. Showing up on time, fast, clean, and efficient. Friendly as always. Thanks to Service Master!
Jonathan Curtis was fast and friendly to deal with from start to finish
Jonathan Kurtis and John did a fabulous job getting some tough stains out of a carpet for a client. Made the world of difference!
Had my carpets cleaned .Very happy with amazing job. Jonathan was great.Very prompt and professional.Will definitely use again!
Jon is kind and thoughtful and went above and beyond. Thank you so much!
Jonathan Curtis did a great job cleaning our stairs and mats, very thorough and careful around the furniture!!