FAQs
More FAQs- How do you ensure that all affected areas are thoroughly cleaned and disinfected?
- What about my wet furniture?
- Do I need to move out of my home during the restoration process?
At ServiceMaster Restore, we understand the importance of proper cleanup and disinfection when it comes to biohazardous materials and pathogens. That is why our highly trained technicians use industry expertise, specialized products and equipment to properly remove biological waste. We take all necessary precautions to prevent the spread of infectious contamination, including isolating the affected area, removing unsalvageable items, and thoroughly cleaning and disinfecting every surface. Our team follows strict protocols and uses Health Canada approved disinfectants to ensure that all affected areas are completely sanitized. You can trust us to leave your commercial business safe and free from any potential health hazards.
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.