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What does pre-loss condition mean?

There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”

Will I have to be home all the time during the restoration process?

No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.

Mold Prevention after Water Damage

While water damage can be a serious enough issue on its own, it can lead to even greater issues if the damage is not dealt with properly.  Water damage from flooding or from firefighting efforts can lead to the development of mold, which is d

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