FAQs
More FAQs- Why are air movers and dehumidifiers used?
- Who is responsible for paying for the service?
- What is the difference between mould and mildew?
When water damage occurs in your commercial property, the water can be absorbed into the drywall (sheetrock), baseboards, sub-flooring, carpeting, etc. Drying these materials effectively requires high velocity air movers to accelerate the drying process, before mould and other more serious problems occur. The use of professional-standard dehumidifiers are also necessary for removing the excess moisture to create conditions for efficient drying and prevent further damage to your property.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your property and can cause numerous health issues.